Terms and Conditions

Please read our Terms and conditions below.
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    Appointment Cancellation Policy
    We require 48 hours’ notice of an appointment cancellation this includes both consultation and treatment.
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    Treatment Appointment Slots
    For all injectable treatments we require a £50 deposit. Unfortunately, we do not accept cheques. You may pay deposits via bank transfer when booking the appointment or via cash or card in clinic at Behold Me Aesthetics. The deposit will be deducted from the cost of the treatment total should you decide to proceed. If you are found to be unsuitable for treatment or wish to cancel more than 48 hours in advance of your appointment your deposit will be refunded to you. Please allow 7-10 days for this to be processed.
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    Consultation Appointment Slots
    All consulations at Behold Me Aesthetics are free. 30-minute appointments are allocated for consultations. To secure a 30-minute slot a deposit of £20 is required. You are able to pay this via bank transfer or call into Behold me Aesthetics to leave the deposit. The deposit will not be refunded if you do not attend your appointment. If you attend your deposit is fully refunded or can be deducted from the cost of any treatment.
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    Refusal of Treatments
    We do not treat anyone under the age of 18. The Nurse Prescriber at Behold Me Aesthetics reserves the right to refuse any treatment. We ask that you respect the decision of the clinic practitioner.
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    Act of God
    Behold Me Ltd does not issue refunds for acts of god. An act of god is defined as a natural disaster or event beyond the control of Behold Me Ltd. This includes but is not limited to flood, earthquake, weather related issues such as ice or snow. Behold Me Aesthetics reserves the right to close the clinic in such circumstances. Behold Me Aesthetics is not liable for any losses in the event of an act of god. Behold Me Aesthetics will make reasonable effort to rearrange any cancelled appointments, however this cannot be guaranteed.
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    Complaints
    Behold Me Aesthetics take complaints seriously and regard quality customer service as an essential part of our high quality care mission. Complaints about any aspect of Behold Me are to be made in writing by emailing [email protected] or by writing to: Behold Me Aesthetics 1 Wakefield Road Leeds LS25 1AN. We will respond to any complaints within 7-14 working days.
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    Children
    The Behold Me Aesthetics clinic has not been designed with children in mind and therefore we ask that you arrange childcare in anticipation of your appointments. If your child is under 15 years old, please ensure that another responsible adult is able to supervise them whilst your treatment is taking place. Children cannot be left alone under any circumstances and are not permitted to access the clinic rooms during treatments.